It is suggested to rerun the lto drive assessment test with hplabelled tape to confirm the failure. How to restore file from tape made on other server. In backup exec v11d, when you try to export the the tape medias, it will take the tape media out of the slot and place them in the io station. Solved backup exec how to restore from offline media. Media are automatically moved to the offline vault if you use backup exec to remove media from a tape drive or robotic library. Backup exec tape drives continuously go offline solutions. The backup exec library expansion option provides the ability to use additional tape drives within a multi drive tape library. Deleting a deduplication storage folder when you use backup exec s delete option on a deduplication storage folder, the folder is removed. It seems to be configured correctly, but keeps failing.
So i am unable, so far, to choose the file to restore or even see the backup set the file resides in, even though the tape is in the drive, the drive has been cataloged, etc. Orphaned devices may be present in device manager after you replace hardware, or perform firmware. After this, disable and remove all the tape drives from be devices tab and restart the services. If not use control paneladd remove hardware to find new hardware. All but one of the backups is working perfectly fine, the oen that isnt seems to. For backup exec 2012 and later, click on the backup exec button, then on configuration and settings, then backup exec.
Troubleshooting backup exec 2012 synthetic full backup. Review the backup exec installation summary, and then click install. There was absolutely no articles covering backup exec 2014 running on windows server 2012 r2 with. The drive will send a 03x53x00 media load or eject failed back to backup exec. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. In the next tutorial youll learn how to set up a virtual tape drive for use in backing up file from an existing backup program like veeam, symantec backup exec, microsoft system center 2012 data protection manager, or other back up programs. What made matters even more strange was that they could actually perform regular backups. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline. Hp ultrium 5 lto drives dropping offline using backup exec. Robotic libraries include virtual tape libraries and simulated tape libraries. Jul 14, 2012 files from backup to disk folders are media and they conflict with media which is currently used for backup. Mar 28, 2019 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. Have you removed the tape drive from your tl2000 and confirm that there is no media in the drive.
Yes, we have two separate tape jobs one backup to tape another is file to tape. Sep 30, 20 how do you create a synthetic full backup with backup exec 2012. Installed the tape backup from the old server which is seagatequantum dat drive connected to an adaptec aha2940 scsi controller. Sharing the tape drives on ndmp servers between multiple backup exec servers. How to enable offline storage in veritas backup exec 16. The job will be submitted as a run now job, unless you submitted the job on. Issues with tandberg tape drive solutions experts exchange. All but one of the backups is working perfectly fine, the oen that isnt seems to have an issue with the storage.
Im just starting off my experience with tape drives and one of our sites have been backing up to their tape drive with the drive mapped and shared as a normal windows drive. In the backup properties dialog box, in the backup status section, the status of the backup is displayed. Professor robert mcmillen shows you how to enable offline storage in veritas backup exec 16. To manually unlock or lock the door to the robotic library via the backup. Seen when trying to carry out a restore in bexec 2012, when you select the server you wish to restore, on the backup and restore tab, both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. In the backup exec console, go to devicesstorage tab. Nov 23, 2012 restoring filesfolders from tape backup.
Nov 11, 2010 it seems that the problem is with the tape drive its self and not backup exec. Maybe another backup program that is locking the tape unit. Devices, rightmouse click the tape drive found in device pools all devices and select remove. Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random. So, i ran into this issue today where a customer running backup exec 12. Ejecting media from a drive use eject media to eject the media currently in the standalone drive.
Even so, errors do occur in the veritas product, and organizations need backup exec support. The backup is of a dfs server, all its data to the nas which has its own share setup to store the backup. About adding or replacing devices by using the hotswappable device wizard. I will be uninstalling all of them, and reinstalling from scratch the. Instead of marking the tape as bad, backup exec takes the drive offline. Learn how to create a virtual tape library and use it with your existing backup software. I have backup exec 2010 r3 installed and about once a week my backup will fail because for an unknown reason backup exec will mark my backup media as offline even though the media is present and available. The latest lto standards added some additional requirements to the tape drive hardware. They had performed all the usual steps, such as powercycling the library and then powercycling the server, but still no dice. I write scsi diags, and you pretty much have to do this to see if a tape drive is capable of supporting a certain feature. Today backup exec supports the backup exec server installation on 64bit operating systems only. A backup is waiting for another process on the server to complete. Backup to tape job is waiting for tape veeam community.
Hi all, weve recently setup backup exec 2012 fully up to date on a virtual server 2008 machine. I am trying to set up a new hp ultrium 3000 lto5 external drive on a hp p600 controller card and using backup exec 2012 on a proliant running win server 2003. Can you check the activity log and update here when the tape drive is being marked offline. Uninstalling backup exec options from the local backup exec server. Hp msl2024 tape library with a single hp sas lto6 tape drive. At the console, i can not manually eject the io because it says it is locked by the host. Symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. Backup exec keeps taking tape backup drive offline. Manage client computer backup in windows server essentials. Uninstalling backup exec features from the local backup exec server. Dec 24, 2016 just some sysadmins view of the world of backups for smallmedium businesses using backup exec and microsoft data protection manager. This will force the application to mount the new media and read its label.
Creating a synthetic full backup in backup exec 2012 is normally an easy and straightforward process. Backup exec provides guided search and restore methods to assist you when you search for or restore backed up data. If the device manager is showing only 4 drives, then confirm that all the drives are using symantec drivers. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 we have 2 x hp lto ultirum 5 drives attached to a dl385p g8 server via 2 separate h222 sas cards. Nov 27, 20 hi all, weve recently setup backup exec 2012 fully up to date on a virtual server 2008 machine. Weve tried running the debugger but cant see anything wrong. It will then show the new tape in the media window to the right. I am using syamntec backup exec 2012 within the vm. Tape drivelibrary not recognized veeam community forums. Adding or removing tape drives in a robotic library partition. However, the agent for windows can be installed on.
About configuring tape devices by using the tape device configuration wizard. Backup exec provides guided search and restore methods to assist you when you search for or. When you install backup exec, all standalone tape drives and robotic libraries that are connected to the media server are automatically recognized. From within the microsoft windows system control panel hardware devices, rightmouse click the tape drive and select uninstall. I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within backup exec and i can bring them online within backup exec, but whenever i try to run a backup job to them, the tape drives go offline. Restores from mixed media types are supported if grt is not enabled. I then enabled drive 2 and retryed the backup, drive 2 also failed. Symantec backup exec installing symantec tape device drivers by running tapeinst. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device. Drive hardware is offline errors with backup exec, help. Is there a way to completely remove a tape drive f. Either backup has not yet run, or the backup history was deleted. Alternatively, even simpler, next time a full backup runs, take that tape offsite.
Al was fine at the start, however now each and every time a job is started the device state goes to offline. Adding or removing tape drives in a robotic library partition reassigning a slot base. How to script the backup of files to amazon s3 aws. Dislodging a stuck tape2 tape removal without removing. But when i go to restore from this server bs tape, on server a, the backup sets i see on the device screen are not visible in the restore list. Designed to meet the needs of todays virtual and physical environments, backup exec 2012 delivers disk and tape data. You shouldnt need to do anything other than wait for. Symantec backup exec, device showing offline issue.
In almost every post i see it referenced in, backup exec is crapped on. No idle devices are available job status in backup exec is not a problem because there are other jobs already using the devices that job is assigned to. For more information on how to measure and tune the performance of these items, go to the following url. From within symantec backup exec, click the services button in the lower righthand. Acronis products cannot access tape drives if there is. How to manually lock or unlock a robotic library via the backup exec. Restoring filesfolders from tape backup techspot forums.
Backup exec does not support restores from mixed media if grt was enabled in the backup job. How to reconfigure backup exec after an autoloader swap out. For backup exec 2012 and above version right click on the robotic. For configuration manager sites, this preparation ensures that sites and hierarchies are recovered with the least data loss and.
Occasionally, hardware which has been officially tested and is supported by veritas may not be displayed or may appear offline in the backup exec interface i. Backup exec 20 agents and options articles and howtos. Other issues may include tape drives or tape libraries that are offline, storage. Hi, we have a ongoing issue with our backup exec software where a tape drive keeps going offline, currently using backupexec 2010 r3, it seems to only occur when a certain amount of data is transferred, checking the logs on the server there is no errors in the event viewer, looked at the logs on the fibre switch and there are no errors here as well. Did you notice if the tape drive was going offline when ever you changed the tape. I had the same, and for me the solution was to stop the backup exec services. How to troubleshoot issues with a robotic library autoloader. About tape drives and robotic libraries symantec backup exec. My question is, what do i have to in backup exec before i remove that tape from the library. Tl2000 destination full message during cleaning drive. Error mount failed data recovery general discussion. Symantec backup exec e0008115 physical volume library, or robot paused, offline, or disabled. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. If you have deployed sccm 2012 r2 in your organization then you must know how to backup sccm 2012 r2 server because backing up avoids loss of critical data.
Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. How to prepare tapes for backup exec in tape library. This utility is located on the veritas backup exec tm cd rom and is copied to the hard disk during installation of. A storage device used in versions prior to backup exec 2012 that you could create to back up data to a folder on a hard disk. I dont need the backup exec to handle the tapes any more. Sep 18, 2018 in this post we will see how to backup sccm 2012 r2 server. Apr 28, 2015 symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. Every night backups are pushed to tape through backup server. We eventually gave up with backup exec, so while this was backup exec hell the daily torture of making backup exec 10d, 12d and 12. Subsequent backups failing report that the device is offline. How to improve backup execs performance veritas backup exec. A standalone drive is a single, locally attached tape drive.
Backup exec will not perform an inventory job supertekboy. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot of time and were unable to find any reliable way of using tape drives with vmware. Redirector software and tape drives offline in backup exec. The jobs status keeps pausing because as soon as i try to run a backup, the alert will pop up and give me the robotic library message and then the drive will go offline immediately. After cataloging a media, you can then, on the storage device view the tape drive. Backup exec could very well see a tape as offline because windows has issue with more than one app talking to a tape drive at the same time. After a few operations, backup exec reports the drive as offline. Solved backup exec marks an available drive as offline.
Lto tape drives report reactive cleaning requests via specific tape alerts. As a workaround a set the tape drive 5 minutes before the backup to offline and back online with a skript. Storagemanagerremoveunusedlocaldisksfromdb results. I have run the hp tape tools and the drives appear to be healthy. Im going into next week on a high but still mentally drained from the last 23. Hp lto ultrium3 showing offline in symantec backup exec it appears the tape drive needs to be replacement since the test failed.
Microsoft data protection heaven and backup exec hell. Backup exec will then use the next available tape to make its full backup. Moving tapes to vault veeam backup guide for vsphere. Backup exec should take one of the overwritable tapes, allocate it to the new media set, write a new backup to it and mark it as nonoverwritable. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. I found a be support article pointing to ms kb932755 update and an updated storage router inf file. I have been fortunate enough to not need to use it ive decommissioned it a few times but it seems that a lot of sysadmins here do use it. The new autoloader and drive should be detected automatically and be displayed on the devices tab of backup exec as sony3 and sony4, or perhaps tandberg1 and tandberg2. Starting from april 17th, 2020, our account password requirements are changing for nonbroadcom users. From within symantec backup exec devices, rightmouse click the tape drive found in device pools all devices and select remove.
At a random point in the job the storage goes offline, the job fails and the storage immediately comes back online. Backup exec and its options can be installed on a local computer, a remote computer, within a virtual environment, or on a public cloud infrastructure as a service iaas virtualization platform. Hp ultrium 5 lto drives dropping offline using bac. Uninstalling backup exec features from the local backup exec server getting started. When you eject a tape it is marked as offline and media location will be blank if you look in the media tab of backup exec. How to copy data directly from a virtual tape library to a physical tape device. How to troubleshoot issues with a robotic library autoloaderchanger andor tape drives. A tape alert 20 is a clean now event meaning that an immediate cleaning is required. By default, after the computer is restarted, the create simplified disaster recovery disk wizard starts. You are referring to backup to tape job which could be either linked to backup to disk job or to the whole repository in both cases it would wait until new backups appear and then fire them to tape media. I noticed that the job status was showing up as failed on monday.
I boot up the server and the system sees the devices and backup exec sees the devices and the drive is online. Typical backup solution in most organizations consists of backup server and tape drive autoloader tape library connected directly to backup server. Does anyone know if its possible to configure a backup in backup exec 11d so that it will back up to an hp tape drive that is physically connected to another server. Symantec backup exec e0008115 physical volume library. The backups are scheduled to run everynight at around midnight. Check what is the activty being performed before the tape drive going offline.
We have a number of servers with their own backup jobs all going to one netgear nas. It has now disappeared but still shows fine in device manager. Other issues may include tape drives or tape libraries that are offline, storage devices that are not found, recognized, or detected. When the installation is complete, you can run veritas update, choose to restart the system, view the readme, or remove the backup exec shortcut from the desktop. Hello i have the same problem with a hyperv 2012, and a server 2008 r2 with backup exec 2012. Bu exec is located on server1 and the tape drive is connected to server2. No drivers need to be loaded, as the drivers are already on the diskbox and removing the old autoloader from backup exec will not cause the drivers to be removed. Installing symantec tape device drivers by running tapeinst. Deleting a deduplication storage folder symantec backup exec.
Click label media under media tasks with your drive still selected. We are running backup exec 2014 with a powervaulttl2000, since two weeks we are facing problems with the tl2000 tapestreamer. Hp lto ultrium3 showing offline in symantec backup exec. One issue i ran into this past week that i had forgotten about is how backup exec handles lto 4 tapes when it comes to ejecting the tape after the backup. When i have 2 tape drives sitting there empty and doing nothing, i get a little concerned, though. Also if you look into the drive are you able to see any media in the system. On the welcome panel of the simplified disaster recovery disk creation wizard, click connect to a backup. We are currently using symantec backup exec for windows servers 12.
It requires the open command to talk to a tape drive be done in exclusive mode. Backup exec supports one of the most comprehensive lists of tape devices in the industry with support for almost all scsi, sas, and fibre attached tape devices from single drive libraries to large tape silos. In the vault, you can view tape information, including data written to tape and data retention settings. Disk to disk to tape backup in backup exec niktipss blog. Adding or removing tape drives in a robotic library partition reassigning. Find answers to backup exec keeps taking tape backup drive offline. Unless you manually move the tape to another vault in, it will remain offline until the tape is either moved to a vault or put back in the drive and inventoried. Tape stuck in drive during backups or restores in backup exec when performing backups andor restores in backup exec, a degaussed cartridge loaded to the drive may result in a stuck tape. Reinsert the cleaning tape a few times to fully clean the tape drive. A tape alert 21 is a clean periodic event meaning that the tape drive can still function but you should clean it. If you installed the agent for windows on remote computers, on the remote installation dialog box, click next.
Symantec backup exec 2012 restore option greyed out. For example, if the full backup is on tape and the incremental backup is on a disk storage device, the restore job will fail. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. The problem is that backup exec still tries to find two drives. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst.
976 900 892 1116 951 303 599 1104 547 1565 1195 29 1651 308 37 289 205 939 185 1013 487 1457 1508 29 417 487 706 44 562 178 1311 396 701